| WV Division of Personnel Home | WV Job Opportunities Home | |
| State of West Virginia | ||
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| Job Title: | Child Support Technician 2 (W) |
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| Salary: |
$1,882.00 - $3,482.00 Monthly $22,584.00 - $41,784.00 Annually |
| Job Type: | Full-Time |
| Location: | - Various Locations, West Virginia |
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| Employee conducts audits of Bureau for Child Support Enforcement (BCSE) cases at either a BCSE field office or the BCSE State Office Financial Adjustment Unit, including advanced analysis of transactions for both the caretakers and obligors. Work is performed in accordance with BCSE policies and procedures, federal and state laws and regulations, and applicable court orders. Employee is responsible for maintaining the integrity of the case financial histories for all cases with orders for support in the assigned region through periodic reviews requested by case managers, supervisors, and BCSE Attorneys. Employee possesses extensive multi-tasking and high level decision making abilities, and the ability to reconcile financial records utilizing independent judgement to prioritize and process case work by the most efficient means possible. Employee will have developed professional growth in acquiring the skills and knowledge to be able to bring to supervisor's attention changes that may be needed within the program dealing with BCSE financial allocation and distribution processes. Employee must possess problem-solving skills commensurate with the reconciliation of financial data collected from payment histories (recorded and/or supported by affidavit), data records within automated applications, and computer balances in individual and/or collateral cases. Collaterally, the employee must possess the ability to communicate his/her problem solving logic to staff at all levels. Work product promotes and ensures the delivery of quality service to the broad spectrum of BCSE customers. May provide guidance and direction to staff with relation to ensuring the completeness and accuracy of information contained in appropriate cases. Directs others as assigned. Requires strict confidentiality in regards to BCSE information.
Hiring Process: This job requires a written examination (W). Exams are given in several locations and no appointment is necessary. For schedules, locations, paper application forms and information about testing check our Job Opportunities Web Site (www.state.wv.us/admin/personnel). DO NOT APPLY UNLESS YOU CAN TEST WITHIN 30 DAYS OR BY THE FINAL FILING DATE (ABOVE), WHICHEVER IS LESS. Online applicants who do not test within 30 days of application or by the Final Filing Date, whichever is less, will be rejected. Positive identification is required. There is a 90 day re-test waiting period. Caution: Any time you re-take the same test your new score, whether higher or lower, will automatically replace any previous test scores. If you have previously applied for this job and simply want to update your ID (name, address, etc.), work preferences, or county availability, do not re-apply. Instead, send us a letter. The same written exam is used for Accounting Technician 1, 2, 3, 4, and Child Support Technician 1 and 2 job classes. If you have received a passing score within the past 6 months and meet the minimum training and experience requirements, you may send us a written request to have your name added to the Child Support Technician 2 register. You will still need to submit an online application. |
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| MINIMUM QUALIFICATIONS: | |
| Your application will not be accepted if you do not meet stated minimum requirements.
Training: Graduation from a standard four-year high school or the equivalent Experience: Three years of full-time or equivalent part-time paid experience in accounting, auditing, bookkeeping, credit investigation, debt collection, tax document preparation, or paralegal work OR one year of experience as a Child Support Technician 1. Substitution: College hours from an accredited college or university, related business school training, or vocational training may be substituted through an established formula for the required experience. Official transcript must be submitted to our office. Your application will not be processed without verification documents. Send to: Division of Personnel, 1900 Kanawha Blvd. E., Charleston, WV 25305 - 0139. |
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| SUPPLEMENTAL INFORMATION: | |
| LOCATION: Statewide | |
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