Department of Human Resources
Deborah Story, Commissioner
CURRENT OPENINGS
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| Job Title: | DCS CASE MANAGER 2* |
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| Salary: |
$2,492.00 - $3,987.00 Monthly $29,904.00 - $47,844.00 Annually |
| Job Type: | Full-Time |
| Location: | Statewide, Tennessee |
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| SUMMARY: Under general supervision, is responsible for professional case management work of average difficulty, and performs related work as required. DISTINGUISHING FEATURES: This is the working level class in the Children's Services Case Manager job series. An employee in this class is responsible for providing case management services to children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 1* in that an incumbent of the latter performs entry level case management work. This class differs from DCS Case Manager 3 in that an incumbent of the latter is responsible for training and leading other case managers. |
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| Examples of Duties and Responsibilities: | |
| 1. Provides case management services for assigned children and families: gathers information (e.g., child's school records, psychological evaluation report, or medical examination results) relevant to an assigned juvenile justice, child welfare, or crisis intervention case; conducts interviews with child's family and other individuals involved in a case; works with family to develop a plan that outlines the objectives to be accomplished by the child and family, and actions to be taken by the case manager, to achieve safety and permanency for the child; refers family to service providers (e.g., counseling service, parenting training program, alcohol and drug treatment program) needed to meet the objectives of permanency plan; communicates with service providers to obtain information regarding participation and status of family receiving service; coordinates and observes visitations for children in out-of-home placement to ensure meaningful visitations; communicates regularly with family and/or residential case manager to discuss family/child progress or further actions required to meet plan objectives; documents progress in observable and measurable terms; makes recommendations for reunification or termination of parental rights; prepares reports for courts and participates in court proceedings. 2. Provides residential case management services: reviews case history and permanency plan prepared by Child and Family case manager; makes recommendations of specific actions needed to meet plan objectives; meets with child on a regular basis to provide counseling and assess progress toward meeting objectives of permanency plan; participates in regular treatment team meetings and communicates with Child and Family case manager to report progress and obtain feedback on child's status; inspects residential facilities and monitors services provided by contracted residential treatment agency to ensure that contract terms are met; serves as a liaison between contracted agency and the Department of Children's Services to resolve problems or clarify contract terms; provides transportation services as needed for children in State custody. 3. Investigates cases of suspected child abuse or neglect: conducts intake interviews with individuals reporting suspected child abuse or neglect; recommends initiation of child abuse/neglect investigations when there is evidence warranting such an investigation; gathers information regarding emotional and physical health of the child; questions various individuals who may have knowledge of the case and performs other investigative activities according to established policies and laws; determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, and the need for a safety plan; makes recommendations as to whether the child should remain in the home. 4. Provides adoption team services: recruits and trains adoptive and foster parents; compares child's needs to family's capabilities to appropriately match a child with a family; assists child in preparing for adoptive placement; completes all paperwork regarding adoption and foster care as mandated by law; negotiates financial adoption assistance agreements; places child in adoptive or foster home; monitors adoptive and foster families to check the compatibility of the child with the family; resolves conflicts with adoptive and foster placement to ensure permanency of placement; regularly reviews financial adoption assistance agreements to determine the necessity of their continuation. 5. Serves as liaison between court and Department of Children's Services: attends court proceedings daily; conducts interviews with child, family, court officers and employees, school employees, attorneys, and arresting officer; evaluates the child's situation and makes recommendations regarding services to be provided; informs officers of the court of programs available to the child; communicates information between team coordinators and the court. |
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| Minimum Qualifications: | |
| Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination. | |
| Necessary Special Qualifications/Examination Method: | |
| APPLICANTS FOR THIS CLASS MUST: (1) complete a criminal history disclosure form in a manner approved by the appointing authority; (2) agree to release all records involving their criminal history to the appointing authority; (3) supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check; (4) submit to a review of their status on the Department of Health's vulnerable persons registry; (5) possess a valid motor vehicle operator’s license at the time of appointment; (6) upon appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Children's Services. EXAMINATION METHOD: Education and experience rating, 100%. |
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