The County of San Diego

Human Resources

Job Postings

Job Title:	Sheriff's Emergency Services Dispatcher-09282207
Closing Date/Time:	Continuous
Salary:	$45,614.40 - $61,131.20 Annually
Job Type:	Regular - Full time
Location:	County of San Diego, California

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Description Benefits Supplemental Questions
Are you an experienced public safety dispatcher? Would you like to continue your career with an award-winning agency? The Sheriff’s Communications Center is recruiting individuals who are capable of assertively taking command of situations in a sensitive and straightforward manner while showing consideration and respect of others for the position of Sheriff's Emergency Services Dispatcher. Staffed 24 hours a day, 365 days a year, the Sheriff's Communications Center provides the highest quality, professionally competent public safety services to over one million residents of San Diego County. Our state of the art facility located in the Kearny Mesa area of San Diego has fully adjustable ergonomic workstations, utilizing some of the most advanced radio and computer systems in public safety. Sheriff’s Emergency Services Dispatchers are responsible for handling the full range of radio and telephone emergency and non-emergency communications involving a variety of local governmental operations (law enforcement, fire, medical, etc.). For more detailed information about this job classification, CLICK HERE. Ideal candidates for this position work well in a structured environment with a defined chain of command and are able to perform well in crisis situations with the ability to “bounce back” quickly. If you are self-motivated, assertive and adaptable in the face of adversity, and work well in high-pressure situations, this may be the opportunity for you. Don’t miss it! TO QUALIFY YOU MUST: Possess one (1) year of progressively responsible full-time experience as a Public Safety Radio Dispatcher for a municipal law enforcement or fire agency within the last three years and experience must include use of a Computer Aided Dispatch system. Previous experience must have included the successful and verifiable completion of a radio training program administered by that agency; OR Successful completion of the Sheriff’s Radio Training Program, as a full-time Sheriff’s Radio Trainee, administered by the San Diego County Sheriff’s Department. The completion of this program must be verified by a Certificate of Completion, signed and approved by the Sheriff’s training supervisor and Sheriff’s management assigned to the Communications Center; AND Be 18 years or older. Possess effective oral and written communication skills in English. Pass work simulated computer based performance test (see below). Have no felony convictions (Misdemeanor convictions may be disqualifying depending on number, recency, and severity). Be willing to work rotating shifts, holidays and weekends (24-hour facility - Premium of $.55 per hour for night shift work). HOW TO APPLY : Applications are completed online. Candidates who meet the minimum qualifications will be notified and given instructions on how to schedule to take the performance exam. In order to be considered, all candidates that are notified that they meet the minimum qualifications must take the performance exam. Otherwise, the employment application will be considered incomplete. The exam is a work simulated computer based performance test covering the following areas: call summarization, character comparison, cross referencing, data entry, decision making, map reading, memory recall, prioritization, probability, reading comprehension, sentence clarity and spelling. Of course, we are always willing to make reasonable accommodations for qualified applicants with a disability if needed. Please contact the Department of Human Resources at (866) 880-9374 to request an accommodation if necessary. Successful candidates will be placed on a nine-month employment list, based on scores obtained on the performance test. Prior to appointment, candidates will be subject to a background investigation, truth verification examination, psychological examination, and employment interview. *

Description Benefits Supplemental Questions

Are you an experienced public safety dispatcher?

Would you like to continue your career with an award-winning agency?

The Sheriff’s Communications Center is recruiting individuals who are capable of assertively taking command of situations in a sensitive and straightforward manner while showing consideration and respect of others for the position of Sheriff's Emergency Services Dispatcher.

Staffed 24 hours a day, 365 days a year, the Sheriff's Communications Center provides the highest quality, professionally competent public safety services to over one million residents of San Diego County. Our state of the art facility located in the Kearny Mesa area of San Diego has fully adjustable ergonomic workstations, utilizing some of the most advanced radio and computer systems in public safety.

Sheriff’s Emergency Services Dispatchers are responsible for handling the full range of radio and telephone emergency and non-emergency communications involving a variety of local governmental operations (law enforcement, fire, medical, etc.). For more detailed information about this job classification, CLICK HERE. Ideal candidates for this position work well in a structured environment with a defined chain of command and are able to perform well in crisis situations with the ability to “bounce back” quickly. If you are self-motivated, assertive and adaptable in the face of adversity, and work well in high-pressure situations, this may be the opportunity for you. Don’t miss it!

TO QUALIFY YOU MUST:

Possess one (1) year of progressively responsible full-time experience as a Public Safety Radio Dispatcher for a municipal law enforcement or fire agency within the last three years and experience must include use of a Computer Aided Dispatch system. Previous experience must have included the successful and verifiable completion of a radio training program administered by that agency; OR
Successful completion of the Sheriff’s Radio Training Program, as a full-time Sheriff’s Radio Trainee, administered by the San Diego County Sheriff’s Department. The completion of this program must be verified by a Certificate of Completion, signed and approved by the Sheriff’s training supervisor and Sheriff’s management assigned to the Communications Center; AND
Be 18 years or older.
Possess effective oral and written communication skills in English.
Pass work simulated computer based performance test (see below).
Have no felony convictions (Misdemeanor convictions may be disqualifying depending on number, recency, and severity).
Be willing to work rotating shifts, holidays and weekends (24-hour facility - Premium of $.55 per hour for night shift work).

HOW TO APPLY :

Applications are completed online. Candidates who meet the minimum qualifications will be notified and given instructions on how to schedule to take the performance exam. In order to be considered, all candidates that are notified that they meet the minimum qualifications must take the performance exam. Otherwise, the employment application will be considered incomplete. The exam is a work simulated computer based performance test covering the following areas: call summarization, character comparison, cross referencing, data entry, decision making, map reading, memory recall, prioritization, probability, reading comprehension, sentence clarity and spelling.

Of course, we are always willing to make reasonable accommodations for qualified applicants with a disability if needed. Please contact the Department of Human Resources at (866) 880-9374 to request an accommodation if necessary.

Successful candidates will be placed on a nine-month employment list, based on scores obtained on the performance test. Prior to appointment, candidates will be subject to a background investigation, truth verification examination, psychological examination, and employment interview. *