Knowledge, Abilities and Skills: Knowledge of: Principles and practices of supervision. Cleaning methods, materials, equipment and procedures as advocated by the United States Green Building Council and the City’s Office of Sustainability and the Environment. Proper use of cleaning equipment, tools, materials, supplies and solutions. Basic mathematics. Safe work practices and procedures. Effective supervisory techniques. Effective customer services techniques. Ability to: Perform supervision and inspection of quality work for City buildings and facilities. Select,supervise, motivate and train staff. Train and/or instruct staff on the use of general purpose cleaning machinery such as high-pressure washers, buffers, steam cleaners, scrubbers and vacuums. Inspect buildings and facilities to determine need for cleaning. Make accurate calculations. Communicate effectively, both orally and in writing. Prepare and maintain accurate records and reports. Respond to inquiries from the public in a tactful manner. Establish and maintain effective and cooperative working relationships with City employees and the general public. Provide effective customer service. Skill In: Reading, writing and communicating at an appropriate level. Using a personal computer and applicable software applications. Education, Training and Experience: Graduation from high school or the equivalent. Three years of recent, paid work experience performing custodial work which has included the use of power cleaning equipment and experience stripping, scrubbing, re-waxing, and buffing all types of composition and tile floors. At least two years of the recent, paid work experience must include leading and coordinating the work of others. One year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy may substitute for the two years of leading and coordinating experience. Municipal experience is desirable. Licenses and Certificates: Possession of a valid class C driver license.
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