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| Employment Opportunities |
| Job Title: |
Community and Cultural Services Assistant (As-Needed)
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| Salary: |
$17.91 Hourly
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| Job Type: |
Part-Time Temporary |
| Location: |
City of Santa Monica, California
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| This is a temporary hourly position without benefits. The City of Santa Monica provides a deferred compensation (457) retirement plan for its as-needed (temporary) employees who are not eligible for coverage under the California Public Employees Retirement System (CalPERS). The City and as-needed employee are each required to contribute 3.75% of wages to the deferred compensation plan. As-needed employee contributions will be deducted from paychecks on a pre-tax basis. |
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Major Duties:
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Monitors or supervises participants in program activities. Enforces program policies, rules and regulations and calls for appropriate back-up support as needed.
Registers participants, takes reservations, schedules uses of facilities and collects approved fees.
Assists in maintaining records including, but not limited to participation levels and revenue records.
Assists in conducting special programs and/or in City-wide events.
Opens, inspects and secures program facilities on a daily basis. Assists in the preparation, set-up, maintenance and security for programs and events at recreational facilities and sites.
Organizes and checks out program equipment and supplies to participants.
May provide information and referrals or program outreach to program participants, the general public, school officials and community groups.
Reports problems with facilities, equipment or program participants to a supervisor in a timely manner.
Resolves participant conflicts and complaints; refers disputes to a supervisor, as appropriate.
May distribute to and collect program satisfaction surveys from participants or parents.
Administers first aid.
Performs other related duties, as assigned. |
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Minimum Qualifications:
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Knowledge of:
Recreational, educational, cultural and human service program activities, as appropriate to the job assignment.
Basic mathematics.
Effective customer service techniques.
Dispute and resolution techniques.
Use of recreational and/or audiovisual equipment and supplies.
First aid methods and safety practices related to recreational programs.
Ability to:
Assist with activities or events.
Inform participants of and enforce program rules, regulations, schedules and activities.
Accurately record attendance and revenue figures.
Register participants, take reservations and schedule use of facilities.
Provide basic first aid and CPR.
Interact constructively with program participants of all ages.
Provide effective customer service.
Follow oral and written instructions.
Learn and implement program-specific computer software systems.
Establish and maintain effective and cooperative working relationships with City employees and the public.
Skill in:
Cash handling and making change.
Dealing with program participants in a constructive and supportive manner.
Reading, writing and communicating in English at an appropriate level.
Using basic computer programs such as Microsoft Word, Excel and desktop publishing applications, depending upon job assignment.
Education, Training and Experience:
Graduation from high school or the equivalent. Six months of recent, paid or volunteer work experience directly related to recreation or community programs and services, involving public contact. Licenses and Certificates: Possession of a valid class C driver license, depending upon job assignment. Possession of a valid cardiopulmonary resuscitation and first aid certificate dependent upon assignment. |
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Selection Process:
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This is a temporary hourly position without benefits. The City Of Santa Monica provides a deferred compensation (457) retirement plan for its as-needed (temporary) employees who are not eligible for coverage under the California Public Employees Retirement System (CalPERS). The City and as-needed employee are each required to contribute 3.75% of wages to the deferred compensation plan. As-needed employee contributions will be deducted from paychecks on a pre-tax basis.
SELECTION PROCESS:
Application Review: All applicants must submit clear, concise, and complete information regarding their qualifications for the position. All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate further in the selection process. BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.
NOTE: Resumes will not be accepted in lieu of the application or supplemental application materials.
Postmarks will not be accepted.
All employees of the City of Santa Monica are designated by both State and City ordinance to be "Disaster Service Workers." In the event of a declared emergency or any undeclared emergency or natural disaster that threatens the life, health and/or safety of the public, employees may be assigned to assist rescue and relief workers. Such assignments may be in locations, during hours and performing work significantly different from the employees' normal work assignments and may continue through the recovery phrase of the emergency. |
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