$138 to $277/mo Shift Differential

$110 to $222/mo Bilingual Pay

$863/yr Uniform Allowance

$1000/yr Tuition Reimbursement

City Paid Medical, Dental & Vision

City Paid Life Insurance $50,000

PERS Retirement 2.7% @ 55 & EPMC

4/10 Work Schedule, 3 Days Off Per Week

Flexible Medical And Dependent Care Plans

Deferred Compensation Plans

City Paid Vacation, Holiday, And Sick Leave

City Paid Retiree Medical Contribution

City Paid Formal Training

This is an unclassified trainee position. Under supervision, incumbents are trained to answer and process all incoming emergency and non–emergency requests for police, fire, and medical assistance. Evaluate the information and create a CAD system incident, provide information to the caller, or transfer the call to the proper emergency service provider. Operate a Computer Aided Dispatch (CAD) system, video display terminals, and associated equipment. Analyze situations accurately and take effective action to help assure officer safety. Monitor and maintain status of assigned public safety personnel and equipment; initiate fire equipment move-ups to ensure adequate citywide fire protection. Determine nature, priority, and disposition of calls. Inquire, interpret, verify, receive, and disseminate information from law enforcement computer networks relating to wanted persons, stolen property, vehicle registration. May be required to provide the public with basic first aid and pre-arrival instructions during medical emergencies following the established Emergency Medical Dispatch* (EMD) protocols. Perform other duties as required.

The Combined Communications Center is a 24-hour facility located at the Police Department. Incumbents must be available to work weekends, holidays, call back, standby, and rotating shifts. The current shifts are: Day Shift 6:00 a.m. to 4:30 p.m.; Evening Shift 4:00 p.m. to 2:30 a.m.; and Night Shift 7:30 p.m. to 6:00 a.m. Shifts are rotated every 16 weeks.

For applicants who have passed the simulation examination and would like to participate in the Police Department Dispatcher observation tour, call the Communication Center Shift Supervisor at (805) 897-2410. For information concerning the Police Department's Ride-Along program, call the Beat Coordinator's Office at (805) 897-3703.