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| Class Title: | Sheriff's Communications Dispatcher III |
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| Class Code: | 19481 |
| Salary: |
$22.51 - $28.73 Hourly $1,800.80 - $2,298.40 Biweekly $3,901.73 - $4,979.87 Monthly $46,820.80 - $59,758.40 Annually |
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| Under direction, trains Sheriff Dispatch personnel and operates state of the art radio and communication equipment in order to dispatch emergency public safety vehicles to incidents involving the public peace and safety; performs related duties as required. | ||
| Distinguishing Characteristics: | ||
| Positions in the Sheriff's Communication Dispatcher III class are characterized by responsibility to serve as lead workers over other Sheriff’s Communications Dispatcher I’s and II’s, and provide on-the-job training. Incumbents in this class may act as shift supervisor in the absence of the assigned supervisor, while performing a full range of training, telecommunications and dispatch duties. Tasks are performed with little supervision and new or highly unusual situations may be referred to the supervisor. This class is distinguished from Supervising Sheriff's Communication Dispatcher in that the latter has full supervisory responsibility for Sheriff’s Dispatch personnel on an assigned shift. It is further distinguished from the Sheriff’s Communications Dispatcher II in that the Sheriff’s Communications Dispatcher III serves in a lead capacity over dispatchers and is responsible for their initial and ongoing training. | ||
| Examples of Duties: | ||
| Duties may include, but are not limited to, the following: 1. Serves as trainer and provides on-the-job training, instruction, and assistance to Sheriff’s Communications staff in the use of all communications equipment, radios, Computer Aided Dispatch systems, policies and procedures. 2. Functions as lead worker and participates in the selection of new dispatchers, assigns and reviews work, provides input on work performance evaluations, and recommends disciplinary action. 3. Assists dispatchers with work to ensure completeness, accuracy, and conformance to appropriate standards; may assume control of dispatches or complaints in unusual or emergency situations. 4. Prioritizes calls for service, assigns unit back up, and operates and monitors radio and communication equipment in accordance with FCC regulations, in order to dispatch Sheriff's units to routine and emergency service calls. 5. Keeps the Watch Commander informed of situations involving officer safety; dispatches additional personnel and notifies other jurisdictions or agencies at deputy, supervisor or Watch Commander request. 6. May receive complaints from the public or department members and recommend appropriate action. 7. Monitors and troubleshoots all equipment problems and ensures issues are referred to the correct repair agency and reported to supervision. 8. Provides vacation and temporary relief as required. so/06-20-88 reinstated: rev.: kw 8/3005 |
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| Representation Unit: | ||
| Technical and Inspection | ||
| Salary Range: | ||
50 |
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| Minimum Requirements: | ||
| EXPERIENCE: Two (2) years of experience (within the last 5 years) as an emergency dispatcher in a law enforcement agency communications center (equivalent to a San Bernardino County Sheriff's Communications Dispatcher II), using a computer-aided dispatching system to perform data and voice radio dispatch functions. CERTIFICATE: Completion of a 120-hour P.O.S.T. certified basic complaint/dispatcher course. TYPING: 40 wpm. 9/2/08 |
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