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| Class Title: | Child Support Officer II |
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| Class Code: | 03266 |
| Salary: |
$19.45 - $24.82 Hourly $1,556.00 - $1,985.60 Biweekly $3,371.33 - $4,302.13 Monthly $40,456.00 - $51,625.60 Annually |
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| Positions in this series determine the responsibility for payments, the amount of payment, and compliance with payment orders on cases brought to the Child Support Services Department. Positions perform related duties as required. | ||
| Distinguishing Characteristics: | ||
| This is the advanced working and lead level in the series. Incumbents are expected to handle the most complex and sensitive child support cases; assist the supervisor in reviewing the work of and training Child Support Officers; perform case audits for quality assurance and staff development; and/or perform other specialized assignments as determined by the needs of the department. Positions typically report to a Supervising Child Support Officer. |
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| Examples of Duties: | ||
| Duties may include, but are not limited to, the following: 1. Conduct interviews with complainants, defendants, and witnesses to elicit information to establish paternity, failure to provide, verify addresses, employment and financial circumstances. 2. Evaluate non-custodial parent’s financial resources and determines responsibility and amount of payments especially in cases where independent decision-making is required; attempt to obtain stipulated judgment for child support payments consistent with financial evaluations; determine action to be taken and refers to appropriate section. 3. Negotiate with attorneys and defendants to establish amount of child support and settlement of arrearages. 4. Regularly review and monitor support cases to update information and ensure payments are made as ordered. 5. Initiate legal action to obtain court ordered support, enforcement of court orders, or establish paternity. 6. Initiate correspondence to clients, attorneys, state and local agencies; initiate reciprocal action with other jurisdictions. 7. May be required to testify in court, take trial notes and assist Attorneys during court proceedings. 8. Provide vacation and temporary relief as required. 9. Participate in the training and development of Child Support Officers and related support staff; monitor case assignments to ensure that dispositions are made in accordance with regulatory guidelines; assign, review and coordinate work performed; provide input in the evaluation and discipline of subordinate staff. 10. Handle and investigate the more complex and sensitive child support cases and/or provide guidance to Child Support Officers regarding complex cases. sej/05-11-76 rev.: lm/04-22-97 rev: du/09-00 |
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| Representation Unit: | ||
| Technical and Inspection | ||
| Salary Range: | ||
| 44 | ||
| Minimum Requirements: | ||
| Experience: Eighteen months of experience in establishing child support obligations as a Child Support Officer in a California Department of Child Support Services. ~AND~ Education: Associate's degree, or equivalent completed college coursework, in public/business administration, social/behavioral science, administration of justice, english, math or humanities. 7/28/08 |
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