Note. The cut-off dates for this job posting have been updated.

This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on:

03/18/2009 (written exam tentatively scheduled the week of 4/30/2009)
09/08/2009 (written exam tentatively scheduled the week of 10/5/2009)
02/09/2010 (written exam tentatively scheduled the week of 3/22/2010)

Salary Information:
Level I: $3,829.75 to $4,654.50 monthly
Level II: 4,214.25 to $5,120.83 monthly

• Business English usage, grammar, punctuation, spelling, vocabulary
  
• Report writing techniques
  
• Major streets, highways and districts in Sacramento County
  
• Federal Communications Commission rules and regulations as specified in “Public Safety Radio Services”
  
• Radio codes currently used in the Sheriff’s Department
  
• Penal codes currently used in the Sheriff’s Department

• Operate communications equipment by performing multiple hand and foot functions simultaneously
  
• Learn to operate a video data communications terminal
  
• Remain calm in emergencies
  
• Understand, retain, and transmit data while performing several functions at one time
  
• Analyze situations accurately and take effective action
  
• Read and interpret maps
  
• Use tact and persuasion to calm emotional callers and obtain complete information on reported incidents
  
• Speak English clearly and concisely
  
• Read and write English at a level necessary for effective job performance

Minimum Qualifications:

LEVEL I: Possession of a valid typing certificate of 40 net words per minute from clear copy. Copy must be submitted with application.

AND

Either: One year of full-time experience as a Sheriff’s 911 Call Dispatcher in Sacramento County service;

Or: Two years of full-time experience in a private or governmental agency involving extensive public contact in a stressful environment, receiving and resolving complaints, assisting in emergency situations, or coordinating many tasks simultaneously.

LEVEL II: Possession of a valid typing certificate of 40 net words per minute from clear copy. Copy must be submitted with application.

AND

Either: One year of full-time experience as Sheriff’s Communications Dispatcher (Level I) in Sacramento County service;

Or: Three years of full-time experience in a private or governmental agency involving extensive public contact in a stressful environment, receiving and resolving complaints, assisting in emergency situations, and coordinating many tasks simultaneously. At least one year of the required experience must have involved dispatching to mobile units.

Note: Volunteer experience in the above pattern may be substituted on the basis of 173.6 hours = 21.7 days = one work month.

Criminal History and Background Check: Candidates will need to pass a security clearance investigation conducted by the Sacramento County Sheriff’s Department.

Testing Process:

All applications will be screened by the Employment Office to determine if each applicant meets the minimum qualifications. The application must clearly show that the minimum qualifications are met by the cut-off date or the application will not be accepted. All statements are subject to verification.

The testing process for this class will consist of a written examination, weighted 100% and a performance examination weighted pass/fail. The examination may test for, but is not limited to, the essential knowledge and abilities listed in this announcement. All candidates successful in the examination process will be placed on the eligible list in rank order determined by the test score attained.

Qualified applicants will be notified by mail of the exact date, time, and location of the examination.

Candidates successful in passing the written will be invited to the performance exam.

If applicants have not received written notice at least two (2) working days prior to the tentative test date, they should contact the Sacramento County Employment Office at (916) 874-5593.

How to Apply
As vacancies occur, a cut-off date will be established and posted in the Employment Office. All applications received by 5:00 p.m. on the current posted cut-off date will be processed. Applications received after the current posted cut-off date will remain on file and processed after the next established cut-off date.

Application packets may be submitted to our office on-line, in person or by mail. Applicants are encouraged to complete and submit the standard County of Sacramento application form on-line. However, any required additional documentation (such as copies of transcripts, typing certificate, etc.) must be submitted in person or by mail and clearly marked with the title of the job for which you are applying.

It is the applicant's responsibility to ensure his/her application and any other required document(s) are received by the current cut-off date. Postmarks will not be accepted.

Note: Resumes may be attached to your application. However, a resume will not substitute for the experience information that is required for your application process. Your application may be rejected as incomplete if the experience portion of the application is not completed on the application. A notation of "See Resume" will not be permitted.

To apply, please complete and submit a Sacramento County application form and any required document(s) by 5:00 p.m. on the application cut-off date to:

Sacramento County Employment Office
609 9th Street
Sacramento, CA 95814
Phone 916-874-5593; 7-1-1 California Relay Service
M/C 06-007
www.saccountyjobs.org

Note: The Sacramento County Employment Office is not responsible for the untimely delivery of materials sent via U.S./specialized mail or County interoffice mail.

All applications will be screened by the Employment Office to determine if each applicant meets the minimum qualifications. The application must clearly show that the minimum qualifications are met by the cut-off date or the application will not be accepted. All statements are subject to verification.

For Applicants with Disabilities ONLY

Applicants with disabilities requesting an applicable ADA testing accommodation must complete and submit the Reasonable Accommodation Request Form filled out by applicant and their doctor to the Disability Compliance Office by the final filing date as listed in this job announcement. The Reasonable Accommodation Request Form can be obtained by clicking here or by contacting the Sacramento County Employment Office or Disability Compliance Office. Failure to submit this request by the final filing date may result in the County being unable to provide the requested accommodation in a timely manner for this administration of the examination.

Sacramento County Disability Compliance Office
700 H Street, Room 5720
Sacramento, CA 95814