| Job Title: |
Revenue Operations Supervisor
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| Closing Date/Time: |
Tue. 11/24/09 5:00 PM Pacific Time
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| Salary: |
$6,392.00 - $7,722.00 Monthly
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| Job Type: |
Full Time Classified |
| Location: |
Napa, California
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This recruitment and examination is being conducted to fill one full-time Revenue Operations Supervisor vacancy, and may be used to fill future full-time vacancies as they occur during the active status of the employment list. The active status of this employment list will be at least 6 months and no more than 1 year unless abolished sooner or extended beyond that date in accordance with the Civil Service Rules.
The City of Napa is offering an excellent opportunity for the right person with a strong accounting or finance background to join the Finance Department and lead the team performing the critical function of revenue management.
You will be able to use your professional accounting, leadership and analytical skills, in this position; playing a critical role through a variety of professional work in support of cash analysis, collections, revenue projections, management functions; and an instrumental participant in the two-year budget planning cycle. The person selected to fill this position will be involved in developing and recommending goals, policies, and priorities for the Revenue Section. For our citizens the Revenue Section is a main point of contact with the City, making the creation of a culture of customer service an important function of the Revenue Operations Supervisor. The Revenue Operations Supervisor reports to the Finance Manager. This position leads a seven member team responsible for collecting, monitoring, analyzing and managing municipal revenues, including accounts receivable, property and transient occupancy taxes, business license fees, utility billing, parking citations, fines and grants, as well as providing the Finance Director and City Manager with data on the status of revenues and revenue collections. The Ideal Candidate In addition to excellent accounting skills, the successful candidate will possess a professional background that demonstrates the following: Ø Knowledge of the laws, regulations and standard accounting practices regarding governmental accounting operations; and the principles and practices of collections and accounting of accounts receivable and cash receipts. Ø Strong financial management leadership, which is based on credibility and developing strong interpersonal relationships.
Ø Experience with utility billing and business license/tax software programs. Ø A history of being someone who will build a team focused on producing quality work and exceptional service. Ø A history of high standards of professionalism and tact in dealing with the public and businesses while collecting taxes, fines and fees. Ø Ability to establish an approachable rapport and effectively communicate with staff, the public and other City employees. Ø A history of providing accurate, detailed and timely financial analysis and revenue projections for use in budgeting and financial management of a large organization. Ø Ability to serve as a consultant to make sound recommendations to City management based on complex revenue information. Ø A history of being able to work independently, being self-motivated and proactive in handling assigned responsibility, while demonstrating sound judgment in keeping management informed. Ø Ability to prepare and present a variety of materials and communications relating to accounting and cash flow functions and correspondence. |
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Typical Tasks:
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Duties may include, but are not limited to the following: 1. Recommends and assists in the development and implementation of goals, policies and priorities related to municipal revenues collection and management; plans, organizes, supervises and evaluates the work involved in the Revenue Section activities of the Finance Department. 2. Monitors the collection and security of all monies collected for the City; ensures effective audit controls. 3. Supervises the City’s tax revenue programs including property, sales, transient occupancy, business, and real property transfer and state allocation revenues. 4. Assigns, trains, supervises and evaluates the work of technical and support staff in the performance of a variety of customer services duties including collections of accounts receivables, non-sufficient fund accounts, water billing and centralized cashiering; selects, promotes and disciplines personnel. 5. Analyzes and verifies monthly journals generated by collections staff for general ledger recording of such revenue and deposit accounts. 6. Supervises the preparation of documents necessary for collecting delinquent accounts through collection agencies, small claims and bankruptcy courts. 7. Assists in the preparation of the City’s two year budget and long term financial plan; prepares revenue projections and works with departments to develop department specific revenue projections; and reviews general ledger revenues and explains variances from projections. 8. Analyzes all deposits and receivables accounts and ensures reconciliation to general ledger. 9. At year end, accrues all revenues, reconciles account receivables and deposit balances, and prepares audit workpapers. 10. Prepares, monitors, and reviews various technical reports related to accounting and cash flow functions; prepares a variety of materials and communications including analytical reports and correspondence. 11. Assists in the preparation and monitors the expenditures of the Revenue Section’s annual approved budget. 12. Develops and implements policies and procedures to ensure that the City’s customer service goals are met; answers difficult customer inquires, researches complex questions or problems and provides follow up as required; responds to requests for information from the public and advises City departments, governmental agencies and the public regarding City ordinances. 13. May act as the Finance Manager in his or her absence. |
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Qualification Guidelines:
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MINIMUM REQUIREMENTS: A typical way to obtain the requisite knowledge and abilities would be:
# Equivalent to a bachelor’s degree from an accredited college or university with major coursework in accounting, business or public administration or a closely related field, and # Two (2) years of experience in accounting, finance, professional level analytic and/or revenues collections. # Lead or supervisory experience is desirable. Knowledge of: Applicable laws, regulations and standard accounting practices regarding governmental accounting operations; practices and procedures related to collections and the accounting for cash receipts, revenues, account receivables, and deposits; applicable accounting standards and internal control procedures; collections procedures and methods; principles and practices of computer software applications particularly related to general ledger, business licensing, deposit and permit billing, utility billing, and other financial recordkeeping; principles and practices of employee supervision, including selection, training, evaluation and discipline; and, governmental budgeting principles, practices, and terminology. Ability to: Develop, revise and implement billing, accounts receivable, deposit, and collections systems and procedures; provide effective customer service to customers and clients including identifying and resolving problems related to revenue operations; plan, schedule, assign, supervise and review the work of assigned staff; train staff in work procedures; review and verify financial documents and maintain financial recordkeeping; prepare a variety of reports and analyses related to revenues and accounts receivables; identify and resolve problems related to revenue/collections operations; exercise sound independent judgment within established procedural guidelines; prepare written reports on complex financial issues; interpret apply and explain complex laws, codes, regulations and ordinances; establish and maintain effective working relations with those contacted in the course of work. Working in a team atmosphere and participate on a variety of departmental and City-wide committees as assigned. |
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Supplemental Information:
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| ONLINE APPLICATION INSTRUCTIONS: PLEASE ANSWER MANDATORY SUPPLEMENTAL QUESTION(S). TYPE IN N/A IF THE QUESTION DOES NOT APPLY. DO NOT LEAVE ANY QUESTIONS BLANK OR YOUR APPLICATION MAY BE REJECTED.
PAPER APPLICATION INSTRUCTIONS: PLEASE ANSWER MANDATORY SUPPLEMENTAL QUESTION(S) AT THE END OF THIS JOB BULLETIN. TYPE OR WRITE IN N/A IF THE QUESTION DOES NOT APPLY. DO NOT LEAVE ANY QUESTIONS BLANK OR YOUR APPLICATION MAY BE REJECTED. Applicants are to file a City application and supplemental questionnaire with the City of Napa Personnel Department by the final filing date.
A resume may be submitted, but it will not take the place of the completed application forms. Please list all employers and positions held within the last ten years in the work history section of your application. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, please list each position separately. Failure to comply with these instructions may result in disqualification. Each application will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational course work, training, experience, knowledge, and abilities that relate to this position.
SELECTION PROCESS - An Application Appraisal, (pass/not pass) will be conducted to evaluate each candidates' resume and application for satisfaction of minimum qualifications, educational course work, training, experience, knowledge, and abilities which relate to this position.
- Depending on the number of qualified applications received, an oral examination may be conducted. Only the most suitably qualified applicants from the Application Appraisal will be invited to an oral examination. The Application Appraisal or the Oral Examination, (if held) will constitute 100% of the rank score which determines candidate placement on the eligibility list. Candidates must receive a final passing score of at least 70% in order to be placed on the eligible list. The Oral Examination is tentatively scheduled for the December 11, 2009.
- The probationary period is the final phase of the selection process.
- Unless otherwise stated in the Job Announcement, candidates must attain a minimum score of 70% in each phase of the selection process. When three or fewer candidates are available, the testing procedures outlined in the Job Announcement may be waived by the Personnel Director.
Candidates referred to departments for a selection interview are typically required to sign authorization and release forms authorizing thorough background and reference checks. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Applications are accepted on-line at: www.cityofnapajobs.org Paper applications may be submitted in person at the Personnel Office at 1541 Second Street, Napa; or mailed to P.O. Box 660, Napa Ca. 94559, Attn: Personnel. All applications and answers to the supplemental questions as outlined in the job bulletin must be RECEIVED by 5:00 p.m. on November 24, 2009. REASONABLE ACCOMMODATION FOR THE DISABLED: The City of Napa Personnel Department will make reasonable efforts in the examination process to accommodate qualified disabled applicants. Individuals with disabilities who would like to request an accommodation in the testing process must inform the Personnel Department in writing by the final filing date as stated on the job flyer. A Reasonable Accommodation Request Form is available from the Personnel Department, and may be obtained by emailing ccunning@cityofnapa.org, calling 707-257-9505, or (TDD) 707-257-9506. The City of Napa is an Equal Opportunity Employer |
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