|
|
 |
| Class Title: |
ASSESSMENT & TAXATION DATA ENTRY/VERIFICATION OPERATOR/SENIOR
|
| Class Code: |
6454
|
| Salary: |
$18.27 - $22.46 Hourly
$1,589.49 - $1,954.02 Semi-Monthly
$3,178.98 - $3,908.04 Monthly
$38,147.76 - $46,896.48 Annually
|
| |
|
|
To coordinate and perform a wide variety of lead data entry, update, and verification duties, and as a data entry verification team member, perform data entry and verification duties with data from a wide variety of A&T general and specialized documents, databases, and reports with an expert level of skill and speed in the operation of equipment. The position works closely with and backs up the operations supervisor to provide customer support as needed, promote policies and procedures, and coordinate activities of the data entry section, and, as a member of the A&T data team, assists in maintaining work flows and priorities.
DISTINGUISHING CHARACTERISTICS:
This is the lead and/or advanced journey level class in the A&T data entry/verification series. This class is distinguished from the first level by the requirement to exercise independent judgment in leading, scheduling and accomplishing complex and specialized work, handle difficult human relations situations, analyze alternatives, maintain complex systems, and back-up and perform designated duties of the supervisor when required. |
|
Examples of Duties:
|
Coordinate and perform complex data entry and verification functions and working with resources or other interested parties regarding data entry and verification matters.
Lead and guide day-to-day activities of the data entry work group with responsibility for matters such as assisting in training and directing other staff and temporary workers, monitoring and reviewing workflows, and serving as a resource and problem solver.
Lead, coordinate and perform work group or self-audit functions, and assure unit quality control measures are observed. Also, when appropriate, process and maintain personnel, payroll, accounting and purchasing information; prepare and revise various operating procedures, rules and regulations; and develop and revise forms, formats, reports, and procedures.
Enter and verify data onto a computer terminal using both PC-based production data input ("heads-down”) and on-line techniques, and perform duties such as interpreting, analyzing, and correcting data for various A&T assessment and taxation records including, for example, appraisal, personal property, recording, tax collection, accounting, and other information.
Verify data to ensure data integrity of assessment and taxation records and inquire and search computerized records to ensure system conformity and correctness.
Maintain documentation regarding policy, procedures, data, and document formats for assessment and taxation accounts. Also, develop and maintain notebooks for procedural documentation, adapt job-specific techniques to new software implementation to accomplish successful data throughput, and update instructions to ensure appropriate, accurate, and consistent procedures are followed.
Participate in continuous improvement processes with team involving matters such as sharing new learning, identifying processes that may benefit from enhancement, and research and communication suggestions on better methods.
Perform related duties as required. |
|
Supervision Received and Exercised:
|
Receives general supervision from management or supervisory positions.
May exercise functional and technical supervision over other staff. |
|
Knowledge/Skills/Abilities Required:
|
Ability to learn to plan day-to-day work group flows, maintain standards, and meet goals
Ability to learn to lead, coach, and guide work group
Ability to training personnel in complex data entry assignments
Ability to interpret computer-generated reports, understands and interprets source documents, and investigates and corrects problems causing input or output
Solid understanding of A&T sections and units
Resource on A&T division and section procedures
Ability to sit for long periods entering a wide variety of data from complex coded and non-coded source documents using County software and various data input styles and techniques
Ability to interpret coded and non-coded source documents and A&T business information related to those documents and transactions, recognize data errors and errors in relationships among data items, and make corrections to source documents as needed
Establish and maintain cooperative working relationships with in the course of work
Expert skill of minimum standard of 10-13,000 keystrokes per hour with error rate not to exceed .0010 when using “heads down” high-speed production data
Advanced knowledge of English usage, spelling, proofing, and word interpretation
Ability to maneuver and control movement and various types of data in A&T systems
Work independently and as a team lead and team member
Skills in client service communications, listening and problem solving
Ability to keep up on A&T software systems, policies, and procedures
Ability to correctly apply A&T data and staff support policies and procedures
Maintain records and security procedures and maintain data confidentiality
Ability to pass a criminal background and security clearance
Expert skills in MS Office, Excel, and Access, and in specialized software
Expert keyboarding and 10 key proficiency |
|
Minimum Qualifications Required for Entry:
|
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Three years of progressively responsible data entry operator general, specialized and advanced data entry, verification, and problem solving experience with a 10-13,000 key strokes per hour production standard or equivalent, AND
Education:: Equivalent to the completion of the twelfth grade with additional specialized experience and/or training in data entry or equivalent. |
|
Classification Type/FLSA/History:
|
Type: Union Classification
FLSA: Non-Exempt
11/21/06 - Rev - corrected classsification title only |
|
PSG:
|
| 17 |
| |
|
