• Gather and study business requirements related to Payroll and Time Management
• Provide day-to-day production support of full cycle from initial time entry to payroll, to posting to the general ledger to reporting
• Set up and maintain configuration in SAP related to break fixes and enhancements
• Research and troubleshoot issues related to payroll and time management applications and provide solution(s)
• Work as liaison between end-users and developers
• Write functional specs for production break fixes and enhancements
• Perform end to end testing of fixes/enhancements including creation of test plans and test scripts
• Create training documentation and conduct training
• Work with SAP and other software vendors to install solutions and resolve issues
• Work closely with other SAP teams including Security, Basis, ABAP, CRM, BW, FI-CO, MM/WM, and FM/GM on projects and integration issues
• Serves as a lead to staff or project lead to include assigning and monitoring work and providing direction. May serve in the supervisor’s absence
• Plans, analyzes, develops, programs, modifies, tests, debugs, and implements complex computer systems; defines and develops requirements for creative, logical, and effective solutions; confers with management to determine feasibility of recommendations
• Troubleshoots and resolves problems and/or process identification and definition. Analyzes system problems and takes corrective action
• Provides technical direction in complex information modeling concepts, data access, information system interfaces, and reporting tools
• Manages complex projects to include performing related research, performing analysis, preparing bids, selecting vendors, managing outside consultants and determining requirements
• Develops and documents data standards; prepares documentation for new systems and system modifications in accordance with established County standards and procedures
• Prepare and analyze a variety of system reports and makes recommendations on system upgrades.
• Evaluates hardware and/or software for improvements and possible modifications; plans and develops third party systems deployment; trains users
• Performs other duties of a similar nature or level.

• Bachelor’s Degree in a related field
• Three years of progressively responsible, professional level analyst and systems experience in a large scale Information Technology environment
• Three years of experience implementing and supporting a large scale or enterprise applications from a functional or techno-functional perspective. SAP CRM experience required
• Experience as a technical project lead/manager
• Minimum of 3 years experience in an application support environment similar to Gwinnett County. Other related experience may be considered
• Must have the legal right to work in the United States
• Valid Driver’s License from state of residency.

Knowledge & Skills:

• SAP R/3 4.7 and ECC 6.0 Payroll and Time configuration and functional support experience
• SAP R/3 Payroll/Time implementation and/or upgrade experience preferred
• SAP Payroll and Time-specific knowledge and experience should include configuration of A/S types, wage types, tax models, off-cycle activities, payroll and time rules and schemas, garnishments, remuneration statements, check printing/direct deposit, FI postings, third party remittance and tax reporter.
• Knowledge of SAP HR data migration tools
• Knowledge of SAP workflow strategies
• Knowledge of integration points to other modules including Time Management, Benefits, Personnel Administration, Materials Management, FI-CO, Funds Management and BW
• Experience conducting requirement gathering interviews and workshops with end users
• Basic understanding of ABAP principles
• Ability to work well as team lead, managing priorities, user communication etc.
• Ability to design solutions that incorporate best business practices with users requirements
• Ability to adhere to schedules and project time lines and communication of issues/problems that may impact the ability to meet objectives
• Ability to work with business users as well as technical support personnel and communicate effectively with both
• Business experience working in a procurement environment, preferred
• Application configuration
• System/Application development processes
• Project management principles
• Application development processes and tools
• Analytical methods
• Prioritizing and assigning work
• Evaluating hardware and software applications
• Installing, configuring and troubleshooting technological systems
• Operating computers and related software applications
• Analyzing processes, information, and data
• Managing projects
• Identifying, researching, and resolving complex technical issues
• Documenting procedures
• Communicating technical information to a non-technical audience
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
• Knowledge of federal, state and local purchasing laws and regulations preferred.

Physical Requirements:

• Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. This position may require: 24 hour on call assignment, overtime, or working nights, weekends, holidays, 10-hour,12-hour, and rotating shifts.